Frequently Asked Questions

Please read our FAQ before sending us a message.

Shipping takes 10-20 days to Europe and North America.

Our website uses encrypted protocol to transmit data, we will not save your card information, your address information is only used to transport the package

We will send you the new order email, then send your package, and let you know the shipping number by email

We send electronic bills, but we do not send paper bills

Send us an email